The Central Bank of Nigeria’s cash-less
policy drive is facing threats as the majority of the Automated Teller
Machines in the country are rejecting bank cards issued by foreign
lenders for fear of possible invasion by hackers.
Sources revealed that Nigerian banks were refusing to grant access on their terminals to ATM cards issued by foreign banks.
The development, it was learnt, had caused
foreigners coming into the country and Nigerians, who have ATM cards
issued abroad, to take their complaints to the central bank.
Top banking officials revealed that the
CBN had written to all the financial institutions in the country and
some payment technology firms in a bid to address the problem.
According to the sources, the development has made some of the banks to grant access to some foreign ATM cards.
A top banker familiar with the situation,
who spoke under the condition of anonymity because he was not
authorised to speak on the matter, said, “Banks are not making it
possible for ATM cards not issued in Nigeria to be used on ATM terminals
in the country. The reason is that the banks want to curtail the
activities of hackers because some hackers bring foreign ATM cards to
hack into the ATMs.
“This is why the banks made it impossible
for ATM cards not issued in Nigeria to be used in the country. But
since the CBN intervened, some banks have started to allow foreign ATM
cards to be used on their machines. Not all the banks have agreed to
this yet and we can’t blame them because some of the foreign ATM cards
can be used to hack into the ATM terminals.”
The source said the CBN chose to intervene because the action was capable of undermining its cash-less policy drive.
However, it was learnt that since most of
the banks had begun installing anti-skimming devices on their ATMs in
line with the CBN directive, most of them would now grant unlimited
access to foreign ATM cards.
An email requesting for the CBN’s position on the matter had yet to be replied as of the time of filing this report.
The CBN spokesman, Mr. Isaac Okorafor, promised to get a response from the appropriate department as soon as possible.
The central bank had in March ordered all
Deposit Money Banks to install anti-skimming devices on their ATMs on
or before June 1, 2014, following the alarming rate of ATM-related
frauds across the country.
The CBN said failure to do so would
attract severe penalties as it would invoke appropriate sanctions for
non-compliance in line with the regulations guiding ATM security.
The directive was contained in a circular
dated March 5, 2014, which read in part, “The CBN has observed with
satisfaction the growth in the adoption of ATMs by Nigerians as one of
the channels of e-payment. The bank is, therefore, committed to ensuring
that the deployment and management of ATMs are in line with global best
practices.
“However, we have observed with dismay
the upward increase in the number of ATM-related frauds in the banking
system. This development does not portend good news for the industry and
requires urgent steps to curb the abuse.
“Consequently, in addition to the
existing guidelines on card-related frauds and in order to guard
card-skimming at ATM channel across the country, all DMBs are hereby
mandated to comply with the provisions of Section 3.2 ATM operations and
Section 3.4 ATM security of the Standards and Guidelines on ATM
operations in Nigeria, and also install risk-mitigating devices on their
ATM terminals on or before June 1, 2014.”
The Chairman, Committee of E-Banking
Heads, Mr. Chuks Iku, had last month said banks would comply with the
directive before the expiration of the deadline.
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